1. Introduction
Quality Shipping Services Pvt. Ltd. (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use and protect personal information when you visit our website or contact us through it.
2. Information We Collect
We may collect the following information when you use our contact or enquiry forms or email us:
- Name, company name, business email address and telephone number.
- Shipment-related details you choose to share, such as origin, destination, cargo description and timing.
- Any other information you include in your message.
Our website may also collect limited technical information (such as browser type, device type and pages visited) through standard server logs or analytics tools, if enabled.
3. How We Use Information
- To respond to your enquiry and provide quotations or information you have requested.
- To coordinate freight forwarding services that you engage us to provide.
- To maintain and improve our website.
- To comply with legal and regulatory obligations.
4. Sharing of Information
We do not sell personal information. We may share information with carriers, agents, customs brokers and other service partners only to the extent necessary to provide the services you request, or where required by law.
Messages sent through our website forms are delivered to our email inbox by a form-delivery service (FormSubmit), which processes the submitted details solely to relay them to us.
5. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described above, to meet legal and accounting requirements, and to resolve disputes.
6. Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Cookies
This website uses only the cookies strictly necessary for it to function. If analytics or other cookies are introduced in future, this policy will be updated and, where required, your consent will be requested.
8. Your Rights
Subject to applicable law, including the Digital Personal Data Protection Act, 2023 (India), you may request access to, correction of, or deletion of your personal information by contacting us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.
11. Contact
Quality Shipping Services Pvt. Ltd.
No. 1206, 3rd Floor, 26th Main Road, 9th Block, Jayanagar, Bengaluru – 560041, India
Email: info@qualityshipping.in